December 12, 2023

Eigen Payments and Shiji Announce Partnership to Offer Secure Integrated Payments for the Hospitality Market

Eigen Payments, a leading provider of secure integrated payment solutions for the hospitality industry, and Shiji, the global hospitality technology innovator, have announced a strategic partnership to offer a suite of payment solutions for the hospitality market in the USA and Canada.

The partnership will enable Shiji's customers to benefit from Eigen Payments' innovative and secure payment solutions, which are designed to improve guest experience and increase credit card security practices. Shiji's customers will benefit from easier PCI compliance with Eigen's status as a PCI P2PE validated and listed solution provider. Shiji customers will further benefit from Eigen's industry leading fast transaction processing speeds, device estate management, comprehensive reporting tools, and a convenient customer portal, all backed by Eigen's distinguished 24/7 "white glove" support.

"We are thrilled to partner with Shiji and offer our secure integrated payment solutions to their customers", said Rob Coulthard, General Manager of Eigen Payments. "We believe that our solutions will enhance the guest experience and help Shiji's customers achieve their business goals."

"Shiji is committed to offering our customers innovative technology solutions in the market," said Ryan King, Senior Vice President of Shiji Americas. "We are excited to partner with Eigen Payments and their secure payment solutions. We are confident that this collaboration will bring significant value to our F&B customers in North America."

About Shiji

Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail and entertainment industries, ranging from hospitality technology platform, hotel management solutions, food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji today comprises over 5,000 employees in 80+ subsidiaries and brands in over 31 countries, serving more than 97,000 hotels, 200,000 restaurants and 600,000 retail outlets. For more information visit www.shijigroup.com.

About Eigen Payments

Eigen is a premier integrated payment solutions provider for the retail, restaurant and hospitality industries in North America. With over 35 years of industry experience, Eigen offers uniquely adaptable solutions that can accommodate complex and varied merchant environments. Eigen's Complete Payments Management model offers merchants freedom & comfort with fully-supported, processor agnostic, PCI P2PE validated, and omni-channel ready solutions. For more information visit www.eigenpayments.com.

November 16, 2023

This year marks our 15th anniversary of Eigen & Squirrel working together. We have pioneered countless restaurant solutions over the years, including:

Pay at the table

Offer your customers a faster, safer, and a more convenient dining experience, and offer your staff a much more efficient workflow.

Contactless payments

Make your restaurant digital-wallet-friendly with an abundance of features and cards (ApplePay, GooglePay, and NFC/tap enabled cards). Your guests will love quicker payment processing and the added safety!

Online Ordering

With Eigen’s xDine online ordering platform working with Squirrel POS, your guests can enjoy convenient ordering ahead, pick up and/or 3rd party delivery in one solution.

In the next few posts, we will be showcasing how our integrated payment solutions have made a difference to our customers in a wide range of scenarios:

• Casual & Fine dining
• Hotels & resorts
• Casinos

Stay tuned for our next post in this exciting series! We can’t wait to share how we’ve been changing the restaurant landscape with innovative payment & ordering solutions.

March 29, 2018

Secure PCI validated P2PE solution including EMV payment processing

Eigen Development Ltd., a leading provider of managed payment solutions for the restaurant, hospitality and retail industries in North America, has completed a validated integration of its MiraServ® solution to the Oracle Payments Interface (OPI), to enable secure credit card transactions to Oracle Hospitality OPERA customers.

MiraServ® supports a number of wired devices and enables acceptance of EMV contact and contactless NFC payments, such as Apple Pay and Samsung Pay. MiraServ® P2PE has been validated and listed with the PCI Security Standards Council (PCI SSC) ensuring the highest level of payment card security. A merchant using a PCI-listed P2PE solution will benefit from improved security, reduced risk of a credit card data breach, simplified PCI compliance, and eligibility to use the SAQ P2PE.

OPI is the standard payment interface for all current Oracle Hospitality products. An OPI validated solution provides a consistent, stable and supported payment experience in OPERA and other Oracle Hospitality products.

"This marks the latest achievement in our long history with MICROS, now Oracle and has added a great new product to our suite of OPI validated solutions," said Joseph Tabenkin, Product Manager at Eigen. "Eigen has been providing best in class integrated payments in the Food and Beverage and Retail space and we are very pleased to bring our solution to the Lodging market."

Eigen's integrated solutions are implemented at a wide range of Oracle Hospitality customers, including sports and entertainment venues, airports, food service providers, casinos, table service restaurants and QSR restaurants. Eigen is EMV certified to major processors in the U.S. and Canada, supporting the vast majority of merchants in North America.

About Eigen Development

Eigen has been providing premier integrated payment solutions to North American merchants for over 25 years. Eigen's suite of managed payment solutions work seamlessly with leading retail, restaurant and hospitality Point of Sale (POS) systems, offering features such as P2PE, contactless NFC (Apple Pay, Samsung Pay) and Pay at the Table (PATT), with support for EMV, tokenization, Gift Card, E-commerce and online ordering. Our Complete Payments Management approach results in secure, reliable and fast payment transactions.

Eigen is a Gold Partner member of the Oracle Partner Network.

May 11, 2017

Secure PCI validated P2PE solution including EMV and Pay at the Table

TRANSACT 17

May 11, 2017 07:00 AM Eastern Daylight Time

LAS VEGAS & VANCOUVER, British Columbia--(BUSINESS WIRE)--Eigen Development Ltd., a leading provider of managed payment solutions for the restaurant, hospitality and retail industries in North America, has completed a validated integration of its MiraServ® solution to the Oracle Payments Interface (OPI), to enable secure credit card transactions to Oracle Hospitality MICROS customers.

MiraServ supports both wired and wireless Pay at the Table devices, and enables acceptance of EMV contact and contactless NFC payments, such as Apple Pay and Samsung Pay. MiraServ P2PE has been validated and listed with the PCI Security Standards Council (PCI SSC) ensuring the highest level of payment card security. A merchant using a PCI-listed P2PE solution will benefit from improved security, reduced risk of a credit card data breach, simplified PCI compliance, and eligibility to use the SAQ P2PE.

OPI is the standard payments interface for all current Oracle Hospitality products. An OPI validated solution provides a consistent, stable and supported payment experience across MICROS products. Eigen integrates to OPI on all Simphony systems (First Edition, Standard and Premier) and RES 3700, and has existing integrations for 9700 and e7 systems.

"This marks the latest achievement in our long history with MICROS, now Oracle," said Joseph Tabenkin, Product Manager at Eigen. "Eigen has been providing best of breed integrated payments to MICROS systems for over a decade and the OPI validation is another step in the evolution of our partnership."

Eigen's integrated solutions are implemented at a wide range of Oracle Hospitality customers, including sports and entertainment venues, airports, food service providers, casinos, table service restaurants and QSR restaurants. Eigen is EMV certified to major processors in the U.S. and Canada, supporting the vast majority of merchants in North America.

About Eigen Development

Eigen has been providing premier integrated payment solutions to North American merchants for over 25 years. Eigen's suite of managed payment solutions work seamlessly with leading retail, restaurant and hospitality Point of Sale (POS) systems, offering features such as P2PE, contactless NFC (Apple Pay, Samsung Pay) and Pay at the Table (PATT), with support for EMV, tokenization, Gift Card, E-commerce and online ordering. Our Complete Payments Management approach results in secure, reliable and fast payment transactions.

Eigen is a Gold Partner member of the Oracle Partner Network.